1. Purpose and scope of collection
The main data collection on 3w-distributor.com website includes full name, email, phone, address. This is the information that we need customers to provide when contacting us to purchase or register to receive communications from us to ensure the interests of consumers.
2. Scope of information use
We use customer information to:
Provide services to customers.
Send notices about information exchange activities between customers and website 3w-distributor.com
Prevent activities that destroy the user’s user account customer or activities that impersonate customers;
Contact and solve customers in special cases
Do not use customer’s personal information other than for confirmation and contact purposes related to activities at website 3w-distributor.com
In case of legal requirements: we are responsible for cooperating in providing customers’ personal information upon request from judicial authorities including: Procuracy, court, investigative police agency related to a customer’s illegal behavior. In addition, no one has the right to infringe on customers’ personal information.
3. Persons or organizations with access to information
The information we request from the buyer will be used only to the extent described in section 2 of this Policy. Includes customer support and provision to authorities when required.
In addition, the information of the buyer will not be disclosed to any other third party without the consent of the buyer.
The buyer has the right to submit a complaint about the disclosure of personal information to a third party to the website’s administration. When receiving these feedbacks, we will confirm the information, have the responsibility to answer the reason and guide the member to restore and keep the information confidential.
4. Commitment to confidentiality of customer’s personal information
Buyers are responsible for protecting themselves against access to password information when sharing a computer with more than one person. At that time, the Buyer must be sure to log out of the account after using our service
We are committed not to intentionally disclose customer information, not to sell or share information for commercial purposes.
In the event that the information server is attacked by a hacker leading to the loss of customer data, we will be responsible for reporting the case to the investigating authorities for timely handling and notifying the customer. know.
The management requires individuals when contacting to purchase to provide all relevant personal information such as: Full name, contact address, phone number and is responsible for the legality of the information. news above. The management board is not responsible for and will not settle any complaints related to the interests of that customer if it deems that all information provided during initial registration is incorrect.
5. Mechanism for receiving and settling complaints related to “personal information”
When customers submit personal information of customers to us, customers have agreed to the terms that we have stated above, we are committed to protecting customers’ personal information by all means. maybe. We use encryption systems to protect this information from unintended retrieval, use or disclosure.
We also recommend that customers keep confidential information related to their access passwords and should not share them with anyone else.
In the event of a customer’s complaint about the use of information contrary to the stated purpose, we will proceed to deal with the following steps:
Step 1: The customer sends feedback about the collected personal information contrary to the stated purpose.
Step 2: Customer Care Department receives and settles with relevant parties.
Step 3: In case it gets out of control, we will bring to the competent authorities to request a settlement.